Terms of service

Last Updated: August 19, 2026

Welcome to HealthMark. These Terms of Service ("Terms") govern your access to and use of the HealthMark website and your purchase of products through our online store.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About HealthMark

HealthMark operates an online retail store offering health, wellness, lifestyle, and related products to customers in the United States.

HealthMark uses a third-party dropshipping and fulfillment model. Products purchased through our store are fulfilled through CJdropshipping, which may process, package, and arrange shipment of orders on our behalf.

2. Eligibility

By using this website or placing an order, you represent that:

You are legally capable of entering into a binding agreement.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.
You will not use our website for fraudulent, abusive, or unauthorized activities.

If you are purchasing products for another person, you are responsible for ensuring that the recipient's information is accurate.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate.

However:

Product colors may vary depending on your device or screen.
Packaging or labeling may change from time to time.
Product specifications may be updated by manufacturers or suppliers.
Product availability may change without notice.
Images may sometimes be for illustrative purposes.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Health & Wellness Products

HealthMark sells health and wellness products for general wellness and lifestyle purposes.

Information provided on our website, product pages, advertisements, emails, or other communications is not intended to diagnose, treat, cure, or prevent any disease or medical condition, unless explicitly stated otherwise and legally supported.

Our products and information are not a substitute for professional medical advice.

Before using any supplement, wellness product, or product containing ingredients that may affect your health, consult a qualified healthcare professional, especially if you:

Are pregnant or breastfeeding
Have an existing medical condition
Take prescription or other medications
Have allergies or sensitivities
Are unsure whether a product is appropriate for you

You are responsible for reviewing product ingredients, warnings, directions, and other applicable product information before use.

5. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to:

Refuse or cancel an order
Limit quantities
Correct pricing or product information errors
Cancel orders affected by inventory or fulfillment issues
Cancel orders that appear fraudulent or unauthorized

If we cancel an order after payment has been received, we will generally issue an appropriate refund to the original payment method.

6. Pricing and Payments

All prices displayed on our website are subject to change without notice.

Applicable taxes, shipping charges, or other fees may be displayed during checkout where applicable.

Payments are processed through third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process the transaction according to its terms and policies.

HealthMark does not intentionally store complete payment card information on its own systems.

7. Dropshipping and Fulfillment

HealthMark uses CJdropshipping as its third-party supplier and fulfillment provider.

After an order is placed, necessary order information may be provided to CJdropshipping so that the product can be sourced, prepared, fulfilled, and shipped to the customer.

CJdropshipping and its applicable shipping carriers may be responsible for certain operational aspects of fulfillment and delivery.

HealthMark remains responsible for communicating with customers and assisting with order-related issues.

8. Shipping and Delivery

We make reasonable efforts to provide accurate shipping and delivery estimates.

However, delivery dates and estimated shipping times are not guaranteed unless expressly stated otherwise.

Orders may experience delays because of circumstances including:

Carrier delays
Weather conditions
Holidays
Customs or regulatory issues
Incorrect or incomplete shipping information
High shipping volumes
Unexpected fulfillment delays
Events outside our reasonable control

For additional information, please review our Shipping Policy.

9. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy.

Because HealthMark uses third-party fulfillment through CJdropshipping, return eligibility may depend on the product, its condition, and the applicable fulfillment requirements.

Customers should not send products to any return address without receiving instructions from HealthMark.

Nothing in these Terms limits any refund, cancellation, return, or other rights that cannot legally be excluded under applicable law.

10. Order Information

You agree to provide accurate and complete information when placing an order.

This includes:

Your name
Shipping address
Billing information
Email address
Phone number where required

HealthMark is not responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer.

If you discover an error in your order information, contact us as soon as possible.

11. Prohibited Uses

You may not use our website:

For any unlawful purpose
To commit fraud or abuse
To interfere with website security
To attempt unauthorized access to our systems
To submit false information
To place fraudulent or unauthorized orders
To copy or misuse our website content
To introduce malicious code or harmful technology
To interfere with the normal operation of the website

We reserve the right to refuse service or cancel transactions that we reasonably believe involve fraudulent, abusive, or unauthorized activity.

12. Intellectual Property

All content on the HealthMark website, including where applicable:

Brand names
Logos
Website design
Text
Graphics
Images
Product descriptions
Layout
Marketing materials

is owned by HealthMark or used with permission from applicable rights holders.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

13. Third-Party Services and Links

Our website may use or integrate with third-party services, including Shopify, payment providers, CJdropshipping, shipping carriers, analytics providers, advertising platforms, and other technology providers.

Third-party services may operate under their own terms and privacy policies.

HealthMark is not responsible for the independent practices, content, availability, or policies of third-party services that we do not control.

14. Accuracy of Information

We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping information, or other website content.

We may make corrections or changes at any time without prior notice.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the HealthMark website and its content are provided on an "as available" basis.

We do not guarantee that:

The website will always be available
The website will be uninterrupted or error-free
Product availability will always remain the same
Shipping estimates will always be accurate
Website content will always be completely free of errors

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, HealthMark will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

This may include losses resulting from delays, carrier issues, website interruptions, third-party services, or circumstances outside our reasonable control.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

17. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless HealthMark and its applicable service providers from claims, losses, liabilities, damages, and expenses arising from:

Your violation of these Terms
Your unlawful use of the website
Your misuse of products
Your violation of another person's rights
Fraudulent or unauthorized activity associated with your use of our services

18. Account Termination or Restriction

We may restrict, suspend, or terminate access to our website or services if we reasonably believe that a user has violated these Terms, engaged in fraudulent activity, abused our policies, or otherwise misused our services.

Any rights or obligations that by their nature should continue after termination will remain effective.

19. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

20. Governing Law

These Terms will be governed by applicable law, subject to any mandatory consumer protection laws that apply to you.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

22. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, Disclaimer, and other policies published on our website, constitute the terms governing your use of the HealthMark website and your purchases from us, except where additional terms expressly apply.